Privacy Policy


ABOUT THIS PRIVACY POLICY

Here at Express Publishing, we take all personal information you provide us with very seriously. For that reason, we have designed and implemented clear and integrated procedures that will allow us to protect and safeguard all the information we hold about you. All information submitted by you is treated in a confidential and secure way, using technical and organisational measures, and with the most efficient protection of your personal data in mind at all times.

This Privacy Policy intends to help you understand how your personal data are collected, used and processed, as well as to inform you clearly of your rights with regards to the protection of your personal data.

We strongly advise you to spend some time to read and understand how we treat and protect your personal data, and we encourage you to contact us with any questions or queries you may have regarding the protection of your personal data.

Please note that this Privacy Policy applies to all websites and applications provided by Express Publishing and its group of affiliated companies that allow a direct link to this Privacy Policy.

16 YEARS OLD OR YOUNGER

We are deeply concerned regarding the protection of personal data of children. Therefore, if you are under the age of 16 years or equivalent minimum age depending on jurisdiction you are advised to read this Privacy Notice with your parents or guardian. Please note that if you are under 16 years old or equivalent minimum age depending on jurisdiction, you are NOT permitted to provide us with any of your personal data, except with your parents', guardian's or teacher' s explicit permission. To that end, we may use any technical means available in order for us to ensure that personal data of children under the age of 16 years or equivalent minimum age depending on jurisdiction are shared with us in a legitimate and transparent way.

Please refer to our "Privacy Note to Parents & Teachers" section for more details about your child registering to and using our services.

WHO THE CONTROLLER OF YOUR DATA IS

Express Publishing Ltd. is a company registered in the United Kingdom under registration number 3493880 and has a wide number of branch offices and representatives around the world. It is engaged in the provision of a variety of services, including innovative teaching materials, interactive digital platform services and Certification for Vocational English.

All issues in relation to the personal data you provide to us and the way we use them are handled by our branch office in Athens, Greece, which is responsible for the processing of your personal data under the applicable data protection law.

For any question you may have regarding this Privacy Policy, the way we deal with personal data, or if you want to access any of your rights, as set out below, please contact us at the address indicated below:

Express Publishing
Data Protection
3-5 Mac Millan Street, 111 44
Athens, Greece

Or email us at: dataprotection@expresspublishing.co.uk

WHAT KIND OF INFORMATION WE MAY COLLECT ABOUT YOU

Depending on the use of our services and the level of your interaction with us, we may collect any or even all of the following information:

Special Categories of Personal Data

Special categories of personal data include personal information pertaining to medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships and any information defining sexual orientation of an individual.

Express Publishing will never request, seek or receive information pertaining to special categories of personal data from you.

HOW WE COLLECT INFORMATION FROM YOU

In most cases this information will be submitted directly by you, after we explain to you what kind of information we require on your behalf and for what purpose we need such information. Any such information may be collected when you are registering and/or using our website, when you order our products and services or when you contact us with a query etc.

Alternatively, we may collect such information for you by third parties, for example, if you choose to register on our website through your private language school, in which case you are authorising them to provide us with your personal information or if you choose to register on our website by linking this account to your social media account (such as Twitter or Facebook), in which case you are authorising that third-party provider to share with us certain information about you.

If you are a tutor, student, or learner, we may also receive information about you from your centre or training provider when they register to receive products and/or services from us. In case you share with us information about others, such as your relatives, friends or students, you are required to ensure that they understand how their personal data will be used, as well as to guarantee that they have granted you with their explicit consent to share their data with us.

This information may also be collected by a third-party website analytics service provider on our behalf or similar information may be collected by the use of cookies during your visit to our website. For more information on cookies, please see below.

HOW WE USE THIS INFORMATION

We will use your information for the purposes listed below either on the basis of:

Indicatively, we may use your information for the following purposes:

What does the term "legitimate interests" mean?

We will use your information for the purposes listed below either on the basis of:

Where we use your information for our legitimate interests, we make sure that we take into account any potential impact that such use may have on you. Our legitimate interests don't automatically override yours and we won't use your information if we believe your interests should override ours, unless we have other grounds to do so (such as your consent or a legal obligation). If you have any concerns about our processing of data, please refer to details of "Your Rights to the Information We Hold about You" below.

WHO WE MIGHT SHARE YOUR INFORMATION WITH

In connection with the purposes and on the lawful grounds described above and in addition to the recipients of your information as described above, we may share your personal information with third parties that we work with such as:

Please note that we require third parties to maintain appropriate security to protect your information from unauthorised access or processing.

NOTE: Express Publishing will never sell or transfer without proper authorisation your personal information to any third party.

HOW WE LOOK AFTER YOUR INFORMATION AND HOW LONG WE KEEP IT FOR

We operate a policy of "privacy by design" by looking for opportunities to minimise the amount of personal information we hold about you. We use appropriate technological and operational security measures to protect your information against any unauthorised access or unlawful use, such as:

We will retain your information for as long as is necessary to provide you with the services that you have requested from us or until you withdraw your consent (when we hold your personal data on the legal basis of your consent) or for as long as we reasonably require to retain the information for our lawful business purposes, such as for the purposes of exercising our legal rights or due to a legal obligation or where we are permitted to do so for purposes of academic or research purposes. We operate a data retention policy and look to find ways to reduce the amount of information we hold about you and the length of time that we need to keep it.

INTERNATIONAL TRANSFERS OF YOUR INFORMATION

Any and all personal data we hold are usually stored within the European Economic Area (EEA). In certain circumstances, your information may be processed outside of the EEA, for example if any of our servers are from time to time located in a country outside of the EU, where personal data may not be protected to the same extent they are protected within the EEA. In such a case, we will take all steps necessary to ensure that any of your information is adequately protected and processed in accordance with this Privacy Policy, including but not limited to, using all appropriate cross-border transfer solutions available, such as the European Commission's Standard Contractual Clauses or the EU-US Privacy Shield Framework.

If you require further information on these cross-border transfer options, you may contact us directly using the contact details at the beginning of this Privacy Policy.

YOUR RIGHTS TO THE INFORMATION WE HOLD ABOUT YOU

Informing you about your rights under the Data Protection legislation and facilitating you in understanding and exercising your rights is of great importance to us here at Express Publishing. In this section you can find information about the rights you have and the way you can exercise any of them with Express Publishing:

You may exercise your rights above by contacting us using the contacting details in this Privacy Policy, or by following the relevant instructions in our email correspondence, especially with regards to the receipt of direct marketing services.

Please note that we may need to retain certain information for our own record-keeping and research purposes or when we are obliged to do so by law. We may also need to send you service-related communications relating to your website user account, even when you have requested not to receive marketing communications.

DATA BREACH MANAGEMENT

In the event of a suspected breach relating to personal data and depending on the extent and seriousness of the breach, we will undertake immediately certain actions, including:

We will accordingly request guidance and advice from the Hellenic Data Protection Authority on how to manage data breaches, as well as if and when it is important to inform the personal data subject.

ACCESSIBILITY & ACCURACY OF YOUR INFORMATION

We understand and respect your need to keep your personal information accurate and accessible. To that end, we have implemented technological and management processes and policies to maintain and secure the accuracy of all personal data we keep.

Within the scope of the exercise of your rights above, we will provide you with access to the information we hold about you, as well as with the right to rectify or supplement such information. To ensure your personal data's safety and security, we will take all reasonable measures to verify your identity, such as require the obligatory use of a combination of a username and a password, any Two Factor Authentication tools, if applicable, as well as any other technical means that may be available and appropriate.

COOKIES

We use cookies to ensure that you get the most out of our website. Cookies are small amounts of information in the form of text files which we store on the device you use to access our website. Cookies allow us to monitor your use of the software and simplify your use of the website. For example, a temporary cookie is also used to keep track of your "session" during your navigation on our website. Without this temporary cookie you would not be able to add products to your shopping bag and purchase books via our website.

Our website may contain content and links to other sites that are operated by third parties that may also operate cookies. We don't control these third-party websites or cookies and this Privacy Policy does not apply to them. Please consult the terms and conditions as well as the Privacy Policy of the relevant third party's website to find out how that website collects and uses your information and to establish whether and for what purpose they use cookies.

In order to be informed in detail regarding our Cookies Policy, please refer to the relevant section of our website, which can be accessed here.

CHANGES TO THIS PRIVACY NOTICE

We may make changes to this Privacy Policy from time to time. We will post any changes to our website, so we encourage you to visit and review this section often.

In certain cases, we may notify you of any material changes to this Privacy Policy by e-mail.



This Privacy Policy was updated in May 2018.

Download Privacy Policy